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Methodology. Both banks and savings banks have been analyzed, measuring the proposed factors by means of exploration techniques. The differences between both types of entities have been tested through statistical analysis of mean difference. The relationship between the factors and website traffic has been contrasted by regression analysis, using dummy variables to collect the influence of the type of entity.

Results. The results show that Internet searchability, usability, content quality and transactional capacity have a significant effect on the traffic received by a website, while access speed and interactivity are not relevant.

The following section carries out a literature review describing the main works that have studied the quality of a web site. This is followed by a more detailed explanation of those factors considered to be determining factors and the hypotheses that propose relationships between them and the traffic received by the website. The following sections present the methodology as well as the descriptive and statistical analyses applied to the data. Finally, the paper presents the results obtained, conclusions and implications for management.

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Methodology. Both banks and savings banks have been analyzed, measuring the proposed factors by means of exploration techniques. The differences between both types of entities have been tested through statistical analysis of mean difference. The relationship between the factors and website traffic has been contrasted through regression analysis, using the following variables: – The number of visitors to the website and the number of visitors to the website.

Results. The results show that Internet searchability, usability, content quality and transactional capacity have a significant effect on the traffic received by a website, while access speed and interactivity are not relevant.

The following section carries out a literature review describing the main works that have studied the quality of a web site. This is followed by a more detailed explanation of those factors considered to be determining factors and the hypotheses that propose relationships between them and the traffic received by the website. The following sections present the methodology as well as the descriptive and statistical analyses applied to the data. Finally, the paper presents the results obtained, conclusions and implications for management.

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Quiero felicitar a la directora de la sucursal, Encarni, por la gestión y la atención personalizada. La tendencia de los bancos es la atención telefónica y que todo se gestione online, por lo que me sorprende encontrar una profesional que te da una solución lo antes posible y está pendiente en todo momento. No puedo hablar de la entidad en sí porque acabo de empezar con ellos, pero con el director al frente de esta oficina estoy segura de que todo irá bien.n¡Gracias por todo!

Absolutamente lamentable esta sucursal, no entiendo que no hayan cerrado, cuando te refieres a sus malas gestiones que rozan la incredulidad de que todo se pueda hacer tan mal, se ríen… todo muy coherente.

LA PEOR SUCURSAL DE LA HISTORIA, llevo 4 años con ellos y desesperado por cambiar, y no por el banco en sí, sino por la mala atención, educación y trato de los empleados de la sucursal… a grandes rasgos, por cualquier gestión te hacen quedar allí (si trabajas por la mañana tienes que pedir permiso para ir), así que para qué tengo una banca electrónica… por cuarto año consecutivo, la hipoteca se ha calculado MAL AL ALZA, con el consiguiente ir y venir para solucionarlo… Cuánta gente que aún no está atenta a lo que tiene que pagar no lo hará… y así un sinfín de problemas a los que NADIE DA RESPUESTA… una pesadilla

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On July 15, 2013, Unicaja Banco approved to initiate the procedures to launch a tender offer addressed to the shareholders and holders of necessary and contingently convertible bonds of Banco CEISS. In the event of full acceptance of the offer, the shares to be delivered to the shareholders of Banco CEISS plus those resulting from the conversion of the Unicaja Banco bonds to be delivered as part of the aforementioned offer would represent 26% of the capital of Unicaja Banco, after the acquisition. In the case of partial conversion, this percentage would be adjusted proportionally.[14] On October 11, 2013, Unicaja Banco’s Board of Directors approved the conversion of Unicaja Banco’s bonds.

On October 11, 2013, the general shareholders’ meeting of Unicaja Banco gave its approval to the offer that the board of directors made a week earlier on Banco CEISS.[15] On October 15, 2013, the board of directors of CEISS positively assessed the takeover offer put forward by Unicaja Banco as it guaranteed the continuity of CEISS as a bank with regional scope.[16] The board of directors of Unicaja Banco also approved the offer.